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Firewalla Reviews

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Overall Rating

4.5
4 Reviews
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About Firewalla

Firewalla is a cybersecurity company that offers a range of products and services designed to protect both home and business networks. Their offerings include the Firewalla Gold, which provides next-generation gigabit cybersecurity, and the Firewalla Purple, an affordable cybersecurity solution. These devices connect to your router and secure all your digital things, protecting your family and business from cyber threats, blocking ads, controlling kids' internet usage, and even protecting you when you are out on public Wifi.

In addition to cybersecurity, Firewalla also offers features for activity and parental control, allowing users to monitor and control their kids' internet usage. They also provide privacy protection with a built-in VPN server, and an ad block feature to prevent website ads from tracking your web browsing habits.

For businesses, Firewalla offers a remote work solution that allows for a separation between work and home while sharing the same internet connection. They also offer a network segmentation feature, which divides your network into regions with dynamic and static policies.

Firewalla's products are designed to be easy to install and simple to use, with a modern mobile interface and a powerful cloud. They also offer full support for several VPN services, including NordVPN, ExpressVPN, SurfShark, and IPVanish.

Firewalla's mission is to provide continuous protection from crippling cyber attacks even as new threats evolve. They aim to be a vital addition to every home and small business with network and internet of things (IoT) devices. This flexible smart device can be used to reduce DDOS attacks, preventing these attacks from the source.

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Firewalla Customer Reviews (4)

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Zezig Ryzaev
Zezig Ryzaev
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Feb 8, 2023
Liduina De Beus
Liduina De Beus
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Feb 6, 2023
Tim Sommer
Tim Sommer
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Feb 5, 2023
Fabian Slater
Fabian Slater
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Feb 3, 2023

Firewalla Customer’s Q&A

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What are the features of Firewalla Gold?

Firewalla Gold is a Multi-Gigabit Cyber Security Firewall & Router. It offers Deep Insight, which allows you to see your network at up to 3+ Gigabits per second. It provides Intrusion Prevention (IPS) and Network Segmentation, adding virtual walls around your connected devices and locking them down. The Active Protect Rules block malicious sites, mitigate hacks, and enhance security. It also offers Smart Traffic Management and is easy to install and use. The hardware includes a Quad-Core 2.2 GHz 64bit Intel CPU, 3 Gb Software Packet Processing, 4096 Megabyte DDR RAM, and 32GB Storage. It also features Advanced GEO-IP Filtering, which can block network traffic from entire countries, and a New Device Quarantine feature that automatically places new/unknown devices in a Quarantine group. It also includes a Firewalla OpenVPN server, a VPN server that runs inside of your home or business without charging a monthly fee. This device protects privacy when using public wifi. It is created for you and supported by customers across 68 countries. This will be the best router you own for a long time! The Firewalla Security Stack is the same software that’s been powering the Firewalla Red and Blue since 2017. The same features will be brought over to power the Gold.

About firewalla.com Prices and Cost?

Firewalla offers several products and services. The Firewalla Gold is available in two versions: the Gold SE 2 Gbit and the Gold Plus (2.5Gbit). The Firewalla Purple is another product offered by the company. For managing multiple Firewalla boxes, they offer the Firewalla MSP service. The Professional plan costs $9.99 for a 10-month trial, then $95 per year after the trial, which equates to $7.9 per month. The Business plan costs $29.99 for a 10-month trial, then $299 per box per year after the trial, which equates to $25 per box per month. Please note that prices may vary and it's recommended to check the official website for the most accurate and up-to-date information.

Firewalla FAQs

FAQ

Firewalla Alternatives

Here are some of the top alternatives to Firewalla:

  1. Adblock Plus: A free extension that allows you to block annoying ads, disable tracking, and block domains known to spread malware. It is available on a variety of platforms, including iPhone, Chrome OS, iPad, Microsoft Edge, Internet Explorer, Vivaldi Browser, Google Chrome, Safari, Yandex.Browser, Opera, Firefox, and more.

  2. Portmaster: A free and open-source privacy suite that puts you back in charge of your computer. It is available on Windows and Linux platforms.

  3. Adguard: Known for its ad blocking capabilities, it is a popular alternative to Firewalla.

  4. Simplewall: A simple tool to configure Windows Filtering Platform (WFP) which can configure network activity on your computer.

  5. Pi-hole: A network-wide ad blocking via your own Linux hardware.

  6. Glasswire: A network monitor & security tool with a built-in firewall.

  7. Norton Core: A secure WiFi router that helps protect your home network and an unlimited number of your devices.

  8. CUJO: A smart firewall for the connected home, designed to bring business-level security to the home network.

  9. Zscaler: A global cloud-based information security company that provides Internet security, web security, next-generation firewalls, sandboxing, SSL inspection, antivirus, vulnerability management, and granular control of user activity in cloud computing, mobile, and Internet of things environments.

  10. Bitdefender Box: A cybersecurity hub for your home network. It protects all internet-connected devices.

Please note that each of these alternatives has its own strengths and weaknesses, and they may not all offer the exact same features as Firewalla. It's recommended to check out each option and see which one fits your specific needs the best.

FAQ

How To Open A Firewalla Account?

To open an account on firewalla.com, follow these steps:

  1. Download and install the Firewalla App.
  2. Connect the Firewalla box to the main router of the network using the Ethernet cable provided in the package.
  3. Power up the device using the Micro-USB cable provided in the package.
  4. Wait for the device to boot up and the light next to the Ethernet cable to start blinking.
  5. Launch the Firewalla App and follow the instructions to pair the app with the box.

Please note that it may take up to 5 minutes for the Firewalla Box to completely boot and upgrade process when powered on. Be patient during this process. If any issues arise during the setup, reach out to the Firewalla support team for assistance. They can be contacted via email at help@firewalla.com.

FAQ

Does Firewalla work with my existing router?

Yes, some Firewalla products are compatible with most routers and can be set up easily as a secondary firewall.
FAQ

What are the main features of Firewalla?

Firewalla's main features include intrusion detection and prevention, a modern mobile interface, cloud-based system, protection from dangerous sites, and simple parental controls.
FAQ

How does Firewalla protect me from dangerous sites?

Firewalla uses a combination of techniques such as real-time threat intelligence, and machine learning algorithms to identify and block access to known malicious sites.
FAQ

Can I use Firewalla to control access to certain websites for my children?

Yes, Firewalla includes a simple form of parental control that allows you to block access to certain websites for your children.
FAQ

Can I use Firewalla for my small business?

Yes, Firewalla can be used for small business networks as well as home networks.
FAQ

Can I return my order if I am not satisfied?

Yes, Firewalla accepts returns of both unopened and opened products for a refund within 30 days from the purchase date.
FAQ

What is Firewalla's warranty policy?

Firewalla guarantees to the original purchaser of the product that it will be free from material and workmanship defects under normal usage and maintenance for a period of one year from the date of purchase.
FAQ

How does Firewalla protect my network?

Firewalla, like other firewalls, acts as a protective barrier for your network. It continuously scans the data attempting to enter your network and prevents anything suspicious from getting through. This 24/7 filtering process helps to block non-legitimate incoming traffic before it can enter and cause damage.

Firewalla also controls access to your network, providing protection by separating it from the outside network and controlling the communications between both networks. It uses different strategies to keep your information safe, including packet filters, stateful inspection firewalls, application layer firewalls, and next-generation firewalls.

Packet filters rely on packet attributes such as the IP address of source and destination, protocols, and ports associated with individual packets to determine whether the traffic should be given access through the firewall. Stateful inspection firewalls inspect packets belonging to a complete session and permit communication if a session is perfectly established between two end-points. Application layer firewalls examine application-layer information like an HTTP request, FTP, etc., and can block non-legitimate applications. Next-generation firewalls have advanced inspection capabilities beyond protocol or port blocking and inspection.

By performing these functions, Firewalla helps to protect your network from unauthorized attempts to gain access, cyber attacks, and malicious code.

FAQ

Can I use Firewalla with any router?

Yes, Firewalla can be used with most routers. It can be connected to the main router of your network using the Ethernet cable provided in the package. It's important to note that the mobile phone which will launch Firewalla App should be connected to the WIFI network provided by the same router that Firewalla box is plugged in. If you own a mesh network, make sure to connect Firewalla to the primary device (not the satellite device). After installation, please disable monitoring of the satellite devices in the Firewalla app. Most routers will work with either Firewalla's Simple (plug and play) mode or the DHCP mode. Some routers may experience issues such as devices being blocked or slow down in internet speed. The fix is usually switching to a different monitoring mode or a configuration fix. If you have a modem/router all-in-one device, you just plug Firewalla in one of the LAN ports. If you have a separate modem and router, you plug Firewalla in one of the router's LAN ports — it'll monitor all wireless devices and even ones plugged into the router's other LANs. However, not all routers are compatible, so it's recommended to check the Router Compatibility Guide for specific details.

FAQ

What is Firewalla Gold?

Firewalla Gold is a multi-gigabit cybersecurity firewall and router designed to protect your family and business from cyber threats. It offers features such as Deep Insight, which helps you see the network at up to 3+ gigabits per second, and Active Protect Rules, which block malicious sites, mitigate hacks, and enhance security.

It also provides network segmentation, adding virtual walls around your connected devices to lock them down. Additionally, it offers smart traffic management and a smart rules engine for sophisticated security and networking features.

Firewalla Gold also includes a VPN server that runs inside of your home or business without charging a monthly fee, protecting your privacy when using public wifi. It also has an ad-blocking feature and supports DNS over HTTPS.

It's managed by the same intuitive Firewalla app and has the capability to identify and shape your network based on rules you define. This device is designed to be easy to install and simple to use.

FAQ

About firewalla.com Popular Products and Services?

Firewalla offers a range of products and services designed to enhance cybersecurity for both families and businesses. The popular products include Firewalla Gold SE, Firewalla Gold, Firewalla Gold Plus, Firewalla Purple, and Firewalla Purple SE. These products offer features such as Deep Insight, which provides visibility into network traffic, and Active Protect, which includes intrusion detection and prevention services. Firewalla also offers Behavior Analytics to monitor for abnormal trends and a Control feature that allows users to block webpages and applications, manage device access, and block ads. In addition to cybersecurity, Firewalla products also offer Parental Control features, Privacy Protection with a built-in VPN server, and Ad Block capabilities. For businesses, Firewalla provides a Remote Work solution that allows for a separation between work and home networks while sharing the same internet connection. The Firewalla MSP product is designed to manage many Firewalla boxes together. All these products are designed to be easy to install and simple to use.

FAQ

What is the price of Firewalla Gold SE?

The price of Firewalla Gold SE is $449.00 to $509.00. It's an affordable version of Firewalla Gold Plus with 2 x 2.5Gbit and 2 x 1Gbit interfaces.

FAQ

Can I use Firewalla for my small business?

Yes, Firewalla can be used for small businesses. It is an all-in-one intelligent Firewall that connects to your router and secures all of your digital things. It can protect your family and business from cyber threats, block ads, control kids' internet usage, and even protects you when you are out on public Wifi. There is no Monthly Fee. It is also listed as a budget pick for small businesses in a review. It offers outgoing traffic control and there are no subscription fees. However, it is only a hardware firewall. It is also mentioned as one of the best firewalls for small businesses in several reviews.

FAQ

What is Firewalla?

Firewalla is an all-in-one intelligent Firewall that connects to your router and secures your digital things from cyber threats. It offers different products for home and business use, with features like VPN, ad blocker, parental control, and network segmentation. This flexible smart device provides continuous protection from crippling cyber attacks even as new threats evolve. It can be used to reduce DDOS attacks, it will prevent these attacks from the source. Firewalla is a vital addition to every home and small business with network and internet of things (IoT) devices. It's a capable device which plugs into your router and protects your connected home from a host of network and internet threats. A firewall detects and blocks external access to your baby monitor, smart speaker or other connected devices, for instance. It also offers features like VPN, ad blocker, parental control, and network segmentation.

FAQ

How can I contact Firewalla support?

The best way to contact Firewalla support is via email at help@firewalla.com. The company, Firewalla INC, is located at 75 E. Santa Clara St. STE 600, San Jose, CA 95113, United States.

FAQ

firewalla.com Return Policy?

At Firewalla, products purchased directly from their website can be returned within 30 days of purchase. To initiate a return, an email must be sent to help@firewalla.com. The customer is responsible for all shipping charges of returned items. After receiving the product with all original contents, a refund will be processed within 7 business days using the original payment method.

For products purchased from Kickstarter and Indiegogo, a limited refund is offered depending on the stage. Platform fees and payment processing fees (~10%) charged by Kickstarter and Indiegogo cannot be refunded. If the product has already been shipped, the shipping cost cannot be refunded. If the product has been opened, a 50% restocking fee will be charged. If the product has been received, a refund request must be made within 15 days. The product must be shipped back for inspection before a refund is issued within 15 business days.

All Firewalla hardware is backed by a limited one (1) year manufacturer warranty from the date of purchase. This warranty is valid only where the products are sold by Firewalla itself or through authorized resellers. The customer is responsible for all shipping charges of returned items under warranty.

For any defects in the hardware, contact must be made within 30 days of receiving the product. For products purchased from Amazon, Newegg, and Brookstone, their respective store policies must be followed.

FAQ

How many devices can I connect to Firewalla Purple?

Firewalla Purple allows for the connection of up to eight devices. This makes it a versatile choice for securing a network while traveling or for light usage at home.

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